Privacy Policy

Effective Date: 01/01/2025

Knox Roofs (“Knox Roofs,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website (knoxroofsfl.com) or communicate with us.

1. Information We Collect

We may collect the following types of information when you visit our website, request information, or enroll in courses:

Personal Information: Name, email address, phone number, mailing address, date of birth, and any other details you provide to us through our forms or enrollment process.
Communication Information: SMS/text message preferences, call history, or communication logs when you engage with us via phone or messaging.
Technical Information: IP address, browser type, operating system, and other usage data collected through cookies or analytics tools.

2. How We Use Your Information

We use the information we collect to:

Provide you with information about our programs, training schedules, and events.
Send you updates, announcements, and reminders via SMS, text, or email (with your consent where required by law).
Respond to inquiries, process enrollment requests, and deliver customer support.
Improve our website, services, and overall student experience.
Comply with legal obligations and maintain the security of our systems.

3. SMS/Text Messaging

By providing your phone number, you consent to receive text messages from Knox Roofs related to your inquiries, enrollment, or upcoming classes/events.

Opt-Out: You may opt-out of receiving SMS/text messages at any time by replying “STOP” to any message or by contacting us directly.
Message & Data Rates: Standard carrier rates may apply depending on your mobile plan.

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data is only used internally by Knox Roofs for the purposes stated above.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. While we take reasonable precautions, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Privacy Rights

You may request to access, update, or delete your personal information by contacting us. We will process such requests in accordance with applicable laws.

7. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to improve functionality and analyze website performance. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: East Coast 55 SE Osceola St #202 Stuart, FL 34994